Frequently Asked Questions
Everything you need to know about your Capone shopping experience
What is the standard shipping timeframe for Capone orders?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping times vary by location but usually arrive within 7-14 business days.
How can I return an item that doesn't fit?
Capone offers a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Are your clothing items true to size?
Most of our collections follow standard international sizing. However, we recommend checking the specific 'Size Guide' located on each product page for detailed measurements and fit recommendations.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay in select regions.
How do I track my order status?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your package in real-time.
Does Capone offer sustainable or eco-friendly collections?
Yes, we are committed to ethical fashion. Look for the 'Eco-Label' on our product pages to identify items made from organic cotton, recycled polyester, and other sustainable materials.